The service representatives are always friendly and helpful. They fully explain to the customer everything that is being repaired on the automobile and never try to talk you into maintenance that does not really need to be done.
Service experience great as usual . .Keith took care of everything! He is awsome and knows exactly what to do. He is truly an asset to the team.
The dealership overall could use a good overhaul . . I've said that every time I go in there . . , very outdated, very depressing, very dirty, not what you would expect from a Cadillac dealership . .the folks that work there deserve better than that and so do us as customers. There is another Cadillac dealership in town that is clean and updated . .just sayin . . .